Reporting and Assurance Lead

Salary: £40,000 - £45,000 per annum
Reports to: Associate Director of Partnerships
Location: Hybrid (1-2 days per month in our Canary Wharf office) | Full-time

Join Us at The Centre for ADHD Research and Excellence: Shaping the Future of Accessible Healthcare
At CARE ADHD, we're revolutionising private healthcare by making ADHD assessments and treatment more affordable and accessible to those who need it. Our client-centred approach, combined with lean methodology and a focus on continuous improvement, drives our commitment to excellence. We embrace an innovative mindset, encouraging rapid learning and adaptation through our 'fail fast' ethos. With ambitious plans to become the largest ADHD service provider outside the NHS within the next five years, we are committed to pushing boundaries and fostering innovation. Care ADHD is one of the fastest-growing specialist providers of neurodevelopmental care in the UK. We were founded by NHS clinicians and leaders who wanted to fix a real problem: long waiting times, inconsistent access to care, and increasing pressure on NHS systems. We work with the NHS, not around it, helping Integrated Care Boards expand capacity while maintaining high clinical and governance standards. As we grow, we’re investing heavily in being brilliant at the basics:

• reliable data
• clear assurance
• transparent reporting
• and doing what we say we’ll do

The Role
As we expand, we are establishing a dedicated Partnership Division to lead on NHS relationships, commercial growth, and strategic influence. We’re looking for a Reporting & Assurance Lead – Partnerships Directorate, to own our Internal, NHS-facing data returns and assurance processes. This role sits at the intersection of:

• NHS contracts
• system reporting requirements
• partnerships relationships
• internal data, finance and operations teams

You’ll make sure that monthly and adhoc NHS data submissions are accurate, timely and trustworthy, and that our NHS partners feel confident working with us. This is not a purely technical analyst role and not a policy role either. It’s for someone who understands why NHS data matters, how it’s used by ICBs, and how to translate operational reality into clear, credible reporting.

Why this role is interesting
For NHS partners, data isn’t just data. It’s:

• assurance that services are safe and compliant
• confidence that contracts are being delivered properly
• evidence to support funding and planning decisions

Getting this wrong, damages trust. Getting it right makes partnership easier, and that unlocks growth. You’ll play a central role in making Care ADHD the kind of provider ICBs trust.

What You’ll Be Doing:
Own Internal Performance and reporting

• Develop and maintain reporting packs on directorate performance
• Map directorate OKR’s against performance reporting

Own NHS reporting and assurance

• Lead monthly contractual and activity data returns to NHS ICBs
• Ensure submissions meet contractual requirements, agreed KPIs, quality and governance expectations
• Act as the internal “last line of defence” before data goes externally

Handle ad hoc requests with confidence

• Coordinate ad hoc data requests from ICBs, NHS England or Trusts
• Triage urgency vs effort — not everything is a 5pm emergency
• Make sure responses are accurate, defensible and delivered within deadlines

Support the Partnerships team with insight

• Work closely with the Partnerships team
• Provide clear, simple data insights to support ICB meetings, performance conversations, contract discussions
• Translate complex datasets into messages executives actually understand

Strengthen internal assurance

• Work with Data, Finance, Operations and Governance teams to validate assumptions, resolve discrepancies
• Move reporting from reactive to proactive
• Improve how data flows internally so reporting becomes routine, not painful

Be a calm presence internal and external conversations

• Occasionally support ICB discussions alongside the Partnerships Manager
• Help answer factual, data-led questions with confidence
• Know when to speak, and when the data speaks for itself

What this post will not do
We think clarity helps everyone operate effectively. This role will not:

• Own day-to-day commissioner relationships
• Negotiate contracts or lead commercial discussions
• Be responsible for clinical or operational delivery
• Sit quietly producing spreadsheets with no context or conversation

Your job is assurance, insight and credibility, not firefighting.

To thrive in this role you’ll need to:

• have worked with NHS contracts, reporting or assurance
• understand how ICBs use data to manage providers
• are calm under deadline pressure
• enjoy being the person others rely on for accuracy and clarity
• care about doing things properly, not just quickly

Essential experience:

• Experience producing or overseeing NHS data returns
• Familiarity with ICB reporting and contractual KPIs
• Strong attention to detail with the confidence to challenge poor data
• Ability to translate data into clear, simple messages
• Comfortable working across teams (finance, ops, partnerships)

Bonus Points if you have:

• Experience with developing new ways of using data
• Streamlining activity
• Improving data quality

What You Can Expect from Us
You’ll be joining a team that:

• takes patient care and system trust seriously
• works at pace but values quality
• avoids unnecessary hierarchy
• believes good data makes everything else easier

Other benefits Care ADHD has to offer:

• Salary £40,000 - £45,000 per annum
• Hybrid working with 1–2 days per month in our Canary Wharf office
• 25 days’ holiday + UK bank holidays
• Team get-togethers
• A paid day off on your birthday
• Office equipment when you join
• Pension contribution
• Be part of one of the UK’s most ambitious HealthTech start-ups - with plenty of opportunity for career growth

At Care ADHD, we’re committed to building a diverse and inclusive environment. We encourage applications from candidates of all backgrounds, especially those from historically marginalised communities, as we work together to create a more equitable future.