Role Summary
Responsibilities: You will oversee a range of administrative, coordination and scientific tasks related to client projects, as well as contribute to company and team initiatives
Salary: £35,000 per annum
Benefits: Discretionary profit share bonuses paid twice per year, hybrid and flexible working options, generous holiday allowance, private medical insurance, critical illness cover, income protection, full funding for external training and more
Role Type: Full-time, permanent
Start Date: The role will ideally commence in April, May or June 2026, and you will be asked to state your availability on your application form
Application Deadlines: There is no application deadline for this role. However, we strongly recommend applying as early as possible as the role will close when suitable candidates are found
Location: This role is available in our Global Headquarters in Cambridge, as well as our London, Manchester and Bristol offices

About the Role
In this role, you will support our scientific project teams with administrative, coordination and scientific tasks. In a typical week, you will oversee the delivery of scientific work to our clients, identifying and implementing process improvements and enhancing quality and efficiency within the team and company. You will primarily work on Literature Reviews projects, with opportunities to contribute to other Evidence Development project types, including Statistics.

Key responsibilities will include:

• Formatting, consistency and general quality control review of scientific documents
• Assisting Project Managers with client and healthcare professional communication on multi-component projects, as well as the production of progress reports and summaries that enhance the level of customer service delivered
• Day-to-day co-ordination of the project team and monitoring of project timelines, in collaboration with the project manager
• Scheduling meetings, recording minutes and coordinating their distribution
• Assisting the team with the development of planning tools to optimise its productivity and cross-collaboration with other teams
• Supporting the accurate referencing of scientific materials, including preparing reference packs
• Screening records for relevance to research questions and extracting data from relevant publications
• Supporting the development of client proposals and tracking those sent and responded to
• Liaising with external suppliers, including translation agencies, as well as digital and marketing agencies and other consultancies, to ensure smooth delivery of projects
• Taking ownership of tasks in our project management system to support the correct budgeting and invoicing of projects
• Helping our Analysts translate project methods and results into engaging reports and slide sets
• Reformatting of scientific documents to ensure adherence to client requirements and/or relevant submission guidelines
• Helping project teams keep abreast of the latest potentially relevant sources of information and industry guidelines to inform their project work, as well as keeping all internal resources up to date
• Organising monthly team meetings and other internal activities

Hybrid Working Policy
We believe that having face-to-face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace they belong to and feel part of, is never lost. At the same time, we recognise that homeworking can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments. Therefore, we offer flexible working arrangements that allow our colleagues who have passed probation to work from home for up to half of the time, measured across a 2-week rolling period. During your probationary period (normally the first 6 months of the role) you will be able to work from home for 1 day per week.

What is the Difference Between the Project Coordinator and the Analyst/Medical Writer Roles?
While Analysts, Medical Writers and Project Coordinators share a similar level of responsibilities, their roles differ significantly in terms of daily duties. Analysts and Medical Writers conduct detailed analyses of scientific data to create a variety of materials that are presented to, and used by, our clients. On the other hand, Project Coordinators use their scientific knowledge to offer project management and administrative support to project teams, enabling the timely delivery of high quality work. Additionally, Project Coordinators work with senior colleagues within their team to carry out internal administrative tasks, developing and improving processes to maximise efficiency.

About Costello Medical
Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access, and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies, and charitable organisations.

Requirements
About You
Essential requirements for the role are:

• A degree level or equivalent qualification in a scientific discipline (minimum 2.1 or equivalent). Postgraduate qualifications would be an advantage, but they are not an essential requirement for the role. We welcome applications from candidates with a diverse range of specialisms, including but not limited to; Biology, Chemistry, Pharmacy, Biomedical Sciences, Global Health, Epidemiology, Biochemistry, and Medicine
• A flair for, and attention to, detail
• Exceptional written English, which you will use in client work, email communication and internal messaging
• Effective verbal communication skills, which you will use when working with colleagues and clients
• The ability to tailor your communication style to a variety of audiences, including healthcare professionals, patient groups, suppliers, clients, non-scientific colleagues and governmental bodies
• Self-motivation and enthusiasm, with a genuine interest in healthcare and an eagerness to learn about new areas of science
• Excellent organisational skills and a passion for maintaining high levels of organisation across tasks and processes
• The ability to respond to conflicting deadlines, work independently and self-manage your time
• The self-awareness to reflect on your own performance, alongside a willingness to take ownership of your work and the development of your career
• A commitment to delivering excellent customer service, both to external clients and internal ‘customers’
• A desire and aptitude for collaborative working across project teams, sharing your knowledge with others to promote the attainment of a common objective, and working together to overcome obstacles
• A “can do” approach, and the initiative, positivity and creativity required to continually improve the service we offer
• Integrity, honesty, and transparency in your interactions with colleagues and stakeholders
• A good knowledge of Microsoft Office

Visa Sponsorship
Due to the Skilled Worker visa regulations, you will only be eligible for visa sponsorship if you meet at least one of the following criteria:

• You are classified as a New Entrant, which includes applicants who are under the age of 26, currently studying in the UK or a recent graduate in the UK
• You have a PhD in a STEM subject

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