Director, QC Systems

At GSK, our supply chain is vital to bringing medicines and vaccines to patients as quickly, efficiently and effectively as possible—and technology is transforming how we do it. Our global network spans 37 manufacturing sites, delivering 1.7 billion packs of medicines and 409 million vaccine doses in 2024. If you want your work to have real, global scale—this is your opportunity.

We’re looking for a hands-on transformation leader to drive a step-change in incoming material testing and data management—moving from multiple ways of working to a single, standardised approach across GSC sites. You’ll lead a matrix programme team, partner closely with Quality, Quality Systems & Data, ERP Master Data and LES design/implementation teams, and turn high-level strategy into practical site delivery. This is an ideal role for someone who thrives at the intersection of QC lab testing, digital/data governance, and global business change—and who can bring people with them through meaningful, sustainable transformation.

In this role, you will:

• Lead a global matrix programme team to deliver the strategy and execution plan for incoming materials transformation.
• Conduct as-is process and data analysis, then define the future-state operating model for incoming material testing.
• Create clear global standards by rationalising catalogues and leveraging pharmacopeial standards to reduce unnecessary custom testing.
• Partner with ERP Master Data and LES design teams to ensure requirements and catalogues are built ready for implementation.
• Define the roll-out methodology and convert it into site-level implementation plans with LES programme teams.
• Build training and communications to support adoption and sustain the change.
• Establish BAU governance for ongoing data and test method updates, including change request processes.
• Ensure harmonised QC master data structures across systems/sites, aligned to data integrity and regulatory requirements.

About you
Essential experience
You bring the credibility to lead change in complex QC environments, including:

• A degree in Science, Computer Science, Chemistry or related discipline.
• Strong expertise in one or more lab applications such as chromatography data systems (e.g. Empower) and LIMS (e.g. LabWare / LabVantage).
• Working knowledge of pharmacopeial standards.
• Experience in data management, data governance, and reporting/analytics.
• Strong stakeholder management skills—able to influence, negotiate and make risk-based quality decisions with confidence.
• The ability to lead across geographies and competing priorities, creating an inclusive and engaged team environment.

Desirable

• Strong knowledge of GPS.
• Broad knowledge of pharma computer systems delivery and understanding of risks across business/technical/operational/support aspects of delivery.
• Breadth in quality systems principles and practical application across complex markets.
• Working model: This role is hybrid with an expectation to be on-site for key meetings and activities. Min 2 days per week onsite.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, parental status, national origin, age, disability, genetic information, military service or any basis prohibited under law.