Johnson & Johnson – DePuy Synthes

DePuy Synthes is the largest, most innovative and comprehensive orthopaedic and neurological business in the world. DePuy Synthes offer an unparalleled breadth and depth of products, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, craniomaxillofacial, power tools and biomaterials.

Clinical Specialist / Clinical Key Account Manager | Northeast, Yorkshire and Humberside

Role Purpose
The Clinical Specialist / Clinical Key Account Manager (CKAM) is a strategic partner to orthopaedic and neurosurgical teams, driving adoption of DePuy Synthes Spine solutions through expert in-theatre support and consultative selling. This role combines deep clinical knowledge with strong commercial acumen to deliver exceptional customer experiences, build influential relationships, and convert opportunities into sustainable growth. By aligning with key decision-makers and leveraging education, service excellence, and portfolio optimisation, the CKAM ensures business objectives are achieved and market share is maximized in priority accounts.

What you will be doing

• Sales Execution: Achieve defined sales targets in Key Accounts. Collaborate with Sales Specialists/Development managers to convert opportunities and grow the portfolio.
• In-Theatre Support: Provide real-time assistance to consultants and nursing staff during surgical procedures, ensuring correct product usage and surgical techniques.
• Product Knowledge & Education: Deliver accurate information on product indications and usage. Organize and lead customer education meetings and training sessions to promote best practices.
• Relationship Management: Build and maintain strong relationships with clinical stakeholders in or key accounts across the northeast and Humberside. Develop a network of Key Opinion Leaders (KOLs) across the product portfolio.
• Customer Service & Logistics: Ensure seamless supply of products through effective inventory management, timely deliveries, and operational support to theatre teams.
• Asset Management: Manage consignment stock and perform audit reconciliations in line with business strategy.
• Event Support: Assist in the delivery of DePuy Synthes Medical Education events and other promotional activities.

What you will bring

• Clinical or technical background in orthopaedics/neurosurgery preferred.
• Strong communication and interpersonal skills.
• Ability to work effectively in high‑pressure theatre environments.
• Organizational skills for stock and asset management.
• Sales experience highly beneficial.

Core J&J Values

• Drive Results with Integrity: Deliver first‑class service while upholding CREDO Values, ensuring every interaction builds trust and long‑term partnerships.
• Proactive Growth Mindset: Actively cultivate relationships and champion portfolio adoption to maximize market share and deliver business objectives.
• Customer‑Centric Excellence: Put the customer at the heart of every decision, ensuring seamless support and superior outcomes in the operating theatre.

Johnson & Johnson is an equal opportunity employer. The planned separation of the Orthopaedics business to establish DePuy Synthes as a standalone company is anticipated to be completed within 18 to 24 months.